Shipping policy

SHIPPING POLICY - Foyerpet

Last updated: November 2, 2026

1. DELIVERY AREAS

Foyerpet ships internationally. Areas we do not deliver to will be shown when you enter your shipping address.

2. DELIVERY TIMES

Orders are prepared within 24 to 48 business hours, then delivered in 6 to 10 business days.

Note: Delivery times are estimates. Foyerpet cannot be held responsible for delays caused by customs, weather or carrier strikes. Depending on your country, import taxes or fees may be charged by the carrier on delivery.

3. SHIPPING COSTS

- Free

4. ORDER TRACKING

Once your order has shipped, you will receive an email with:
- Tracking number
- Carrier name

5. RETURNS AND REFUNDS

- Legal withdrawal period: 14 days from receipt of your order
- Refund: issued within 14 days of receiving the return
- Return address: provided in the order confirmation email

To start a return, contact us at: contact@foyerpet.com

6. LIABILITY

Foyerpet is not responsible for orders left unclaimed after 30 days.

Important: Keep proof of delivery in case of a dispute.

7. CONTACT

For any question about your shipment:
Email: contact@foyerpet.com
Reply within 24 h